Contact / Complaints

Last revised: 15 September 2026

Need help?

If you’re signed in and need help with your account, membership or Marketplace activity, use Account Support.

If you cannot sign in, or for privacy, complaints or general business enquiries, email support@hagglefor.com.

Please do not send passwords, Recovery Keys or full payment-card details.

Problems with a Deal

If you have a problem with a Deal, keep important arrangements in the private Deal Room while it remains available.

If something seems suspicious or seriously wrong, stop before sending money or goods and contact Hagglefor.

Hagglefor does not arbitrate the private transaction between buyer and seller, but serious misuse of the service may still be reviewed under the current Marketplace and account rules.

Formal complaints

If you want to make a formal complaint, tell us clearly that you are making a complaint and explain what has happened.

We may ask for further information where needed to understand the issue properly.

We’ll review the complaint and respond as soon as reasonably practical.

Account recovery

Contacting support does not bypass Hagglefor’s account-recovery security.

If you still control your registered email address, use Forgot password?. If you have lost access to that email address, use your Account Recovery Key.

Privacy

Privacy enquiries may be sent to support@hagglefor.com.

For more information, see the Privacy Notice.